Enterprises have long struggled with the hidden productivity tax of routine IT and HR support — employees stuck waiting hours or days for password resets, access requests, and policy answers while skilled staff are pulled away from meaningful work. ServiceNow's $2.85 billion acquisition of Moveworks brings together ServiceNow's powerful workflow automation engine with Moveworks' conversational AI assistant to create an "AI-native front door" where employees simply ask for what they need in plain language and the system acts, not just responds. Join us as we welcome a guest speaker from 89 Solutions — the world's most trusted Moveworks partner and the only firm globally with proven expertise spanning Moveworks, ServiceNow, and enterprise process advisory 89 Solutions — and a strategic partner of Naitiv, who will share firsthand how this technology is deployed in days rather than months, the friction it eliminates across IT, HR, and beyond, and the real outcomes clients are achieving: from cutting support costs by over 40% to resolving thousands of tickets autonomously Moveworks, with a Forrester-validated three-year ROI of 256% and a payback period of less than a year Moveworks.

For P&C carriers, the moment a policy is bound is also the moment the customer experience is most at risk — a fragmented, manual onboarding process riddled with handoffs, paper-based document delivery, disconnected payment setup, uncoordinated home inspections, and inconsistent discount verification that erodes trust before the ink is dry. Join us for lunch as Naitiv unveils its purpose-built Customer Onboarding Framework Suite — the first in a series of AI-native insurance accelerators developed specifically for the P&C community on the ServiceNow platform — designed to orchestrate every step of the new policyholder journey, from account setup through document delivery, payment configuration, home inspection scheduling, and discount verification, into a single governed, intelligent workflow that eliminates friction, reduces operational cost, and delivers the kind of seamless first impression that turns new policyholders into long-term customers. This is not a generic platform demo — it is a repeatable, deployable framework built by practitioners who understand the full insurance value chain, and it is just the beginning of what Naitiv is bringing to market for carriers ready to lead.

No agenda. No slides. Just good people, good drinks, and the kind of conversations that actually move things forward. Naitiv and 89 Solutions are co-hosting the close of day Tuesday, and if you know either firm, you know this won't be your average vendor happy hour — between Naitiv's deep ServiceNow platform and architecture practice and 89 Solutions reputation as the ecosystem's premier Moveworks partner, there's a pretty unique concentration of expertise in the room. No pitch, no pressure — just an honest conversation with two firms who've made it their business to get this right.

The presentations are done, the slides are put away, and now it's time for the real conversation — the one where we get honest about what it actually takes to make enterprise AI work. Naitiv and our partners at Brightfin/ProvenOptics are hosting the evening, and if there's one thing we've all learned the hard way, it's that the most sophisticated AI strategy in the world falls apart when your CMDB is a mess, nobody agrees on what anything costs, and your IT estate is more mystery novel than operating model. So grab a drink, pull up a chair, and let's talk about what a mature ITOM stack, clean asset data, real IT observability, and actual financial transparency look like when they come together on ServiceNow — and why getting that foundation right is what separates the organizations winning with AI from the ones still running governance theater. No agenda, no slides, just practitioners talking shop about the infrastructure that makes the promise of AI a reality.

Regulators are moving. Boards are asking harder questions. And the gap between deploying AI and governing it responsibly has never been more consequential for banks, insurers, and capital markets firms.This Wednesday, Naitiv and Templar Shield — author of Governing Giants — are bringing together a select group of financial services executives for an intimate morning conversation on what AI governance actually looks like inside highly regulated institutions. No panels. No presentations. A focused dialogue on the frameworks, accountability structures, and architectural decisions that determine whether AI transformation endures — or unravels.We'll cover the terrain where strategy meets oversight: model risk, auditability, agentic AI controls, and the governance gap most firms aren't talking about yet.Seats are limited. This conversation is designed for the people responsible for getting it right.

Everyone in the ServiceNow ecosystem is talking about AI, but the organizations quietly pulling ahead aren't the ones who bought the most licenses or ran the most pilots — they're the ones who took platform governance seriously before they ever turned on an AI feature. Join Naitiv's senior architects and platform strategists over lunch for a candid discussion on what ServiceNow platform governance actually looks like when it's done right: clean data models, lifecycle management that doesn't collapse under its own weight, upgrade hygiene that keeps you current without breaking everything you've built, and the architectural decisions made three years ago that are either accelerating your AI ambitions today or quietly strangling them. This isn't a product pitch — it's a practitioner-led conversation built for the people who are accountable for ServiceNow as a strategic platform, not just a collection of modules, and who want an honest view of where most organizations have gaps and what it takes to close them before AI readiness becomes AI regret.

No agenda. No slides. Just good people, good drinks, and the kind of conversations that actually move things forward. Naitiv and Templar Shield are co-hosting the close of day Wednesday, and if you know either firm, you know this won't be your average vendor happy hour — between Naitiv's deep ServiceNow platform and architecture practice and Templar Shield's reputation as the ecosystem's premier boutique IRM and security partner, there's a pretty unique concentration of expertise in the room. If you've ever felt like enterprise security, risk, and observability on ServiceNow has never quite delivered on what it promised — that the platform is capable of so much more than most organizations ever actually get out of it — come find us, grab a drink, and let's talk about why that gap exists and what closing it actually looks like when the right people are in the room. No pitch, no pressure — just an honest conversation with two firms who've made it their business to get this right.

No agenda. No slides. No carefully rehearsed talking points. Just Naitiv, good drinks, and the kind of candid ServiceNow conversations you won't have in any of the sessions — you know, the ones where someone finally says the quiet part out loud. Come close out the day with us at our after hours happy hour. If you've ever walked away from a ServiceNow implementation thinking "this platform should be doing so much more than this" — you're not wrong, and we'd love to tell you why over a drink. Naitiv lives in the deep end of the ServiceNow platform and architecture world, and we've seen enough to know exactly where the gaps are and what it actually takes to close them. No pitch. No pressure. Just good people, your beverage of choice, and an honest conversation with a team that's made it their business to get this right. We'll save you a seat — and maybe a second round.

ServiceNow SPM is one of the most underutilized assets in the enterprise. Most teams are using it to track work. The ones pulling ahead are using it to make decisions — and increasingly, to power AI at scale.

The difference isn't budget. It's architecture, data quality, and knowing where the gaps are before AI exposes them. The platform is the system of record. The operating model is what makes it real. That gap is where most strategic transformation programs stall — and where the carriers, banks, and enterprises closing it are starting to make decisions faster, invest smarter, and scale AI initiatives their peers are still piloting.

Join Naitiv — for a focused Thursday morning conversation with transformation leaders and platform practitioners on what AI readiness actually looks like inside an SPM environment, and what it takes to get there. Central to the discussion is the Strategic Insight Hub (SIH), a purpose-built intelligence layer available on the ServiceNow Store that bridges the gap between portfolio data and AI-ready decision-making.