What We Do
What We Do →
Industries
Insurance (P&C)
FNOL, claims, underwriting, producer
Banking & Financial Services
Risk, compliance, resilience
Practice Areas
Insurance Vertical Leadership
Flagship differentiator
AI Platform Architecture and Governance
Our foundation and identity
ITx - ITSM · ITOM · ITAM · SPM · EA
Visibility, control, portfolio mgmt
Customer Workflows
CSM, FSM, digital experience
Delivery Capabilities
Advisory
Strategy, architecture, and design authority
Implementation
New module deployment
Run / Operate
Managed services and continuous improvement
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What We Do
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Home
What We Do
Events
Resources
Team
Contact us
Contact us
Las Vegas
|
May 5-7, 2026
ServiceNow Knowledge - 2026
Thank you for showing up for Naitiv at Knowledge 2026. Our door is always open. Let's keep the conversations going.
May 5-7, 2026
Mandalay Bay, Las Vegas
Naitiv speaking sessions
1:1 meeting slots available
Registration required
Register Now
Reserve your meeting with the Naitiv team.
We have limited 1:1 slots available across all three days. Book your 30-minute architecture conversation now — no pitch, just substance. Registration redirects to our Zoho landing page.
Register Now
Agenda
Explore The Agenda
Day - 1
May 6, 2026
Day - 2
May 7, 2026
Day - 3
May 8, 2026
Day - 4
May 9, 2026
Keynote
Opening Keynote
ServiceNow executive vision and platform roadmap.
Register Now
Set Time:
1:00 am
Session
AI Governance in Regulated Enterprises
How to embed governance guardrails into AI-native ServiceNow workflows for insurance and banking.
Register Now
Set Time:
3:00 am
Speaker
Matt Farahmand
Sr. MD Practices — Naitiv
Networking
Naitiv Booth Hours + 1:1 Meetings
Visit the Naitiv team on the expo floor. Book your slot in advance.
Register Now
Set Time:
6:00 am
Workshop
FNOL to Autonomous Resolution: AI-Native Claims on ServiceNow
A live walkthrough of AI-native FNOL, claims triage, and adjuster assignment workflows.
Register Now
Set Time:
2:00 am
Speaker:
Bill Devine
Managing Partner Insurance — Naitiv
Session
SPM and EA: Connecting Strategy to Execution
How regulated enterprises are using ServiceNow SPM and EA to govern technology investment.
Register Now
Set Time:
5:00 am
Speaker:
Chris Pearson
Managing Partner Architecture — Naitiv
Networking
Naitiv 1:1 Architecture Meetings
Final day slots for 30-minute architecture conversations with senior Naitiv principals.
Register Now
Set Time:
1:00 pm
Keynote
Closing Keynote
ServiceNow product announcements and roadmap highlights.
Register Now
Set Time:
3:00 pm
Session
AI Governance in Regulated Enterprises
How to embed governance guardrails into AI-native ServiceNow workflows for insurance and banking.
Register Now
Set Time:
3:00 am
Speaker
Matt Farahmand
Sr. MD Practices — Naitiv
Workshop
FNOL to Autonomous Resolution: AI-Native Claims on ServiceNow
A live walkthrough of AI-native FNOL, claims triage, and adjuster assignment workflows.
Register Now
Set Time:
2:00 am
Speaker
Bill Devine
Managing Partner Insurance — Naitiv
Speakers
Naitiv Speakers
Matt Farahmand
Sr. Managing Director - Practices
Learn More
Matt Farahmand
Sr. Managing Director - Practices
Bill Devine
Managing Partner - Insurance
Learn More
Bill Devine
Managing Partner - Insurance
Chris Damon
Chief Operating Officer (COO)
Learn More
Chris Damon
Chief Operating Officer (COO)
Resources
Related Resources
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