Strategic Insight Hub

A generative AI agent that runs the entire intake — plus persona-based views that bring ServiceNow SPM to everyleader and contributor
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The Problem

ServiceNow SPM has the data, but not everyone can get to it. The executive wades through layers of detail to answer one question. The contributor can’t see how their update connects to the goal. Submitting an initiative means guessing what “complete” looks like. SPM gives you the foundation —SIH gives every role a way in, and now an AI agent that handles the intake for them.

THE Solution

The Strategic Insight Hub (SIH) streamlines ServiceNow SPM by using an AI Intake Agent to fully automate submissions. It also features a Persona Content Hub that provides tailored, simplified views for every role within a single interface.

THE OFFERING

What it does

AI Intake Agent

A generative AI agent runs intake end-to-end — every initiative, idea, and request lands complete and action-ready.

Persona Content Hub

One centralized hub with content tailored to each role — the right insights reach executives, collaborators, and PMO leaders without the search.

Create & Publish

Contributors generate and share updates, knowledge, and resources right in the portal, with built-in workflows that make publishing fast and simple.

Updates & Requests

Every persona finds what they need, requests updates on initiatives, and contributes in one place — no chasing emails or meetings.

Who It's For

Executive

Simplified insights — quick access to the right level of detail to decide with confidence.

Collaborator

A clear view of where their updates, requests, and feedback connect to the broader goals.

Business Owner

Consistent, guided intake — every initiative, idea, and submission captured complete the first time.

Delivery Model

Available on the ServiceNow Store

Store Installs directly on your existing FSO instance — no core replacement, no net-new platform.
AUDIENCE

Complexity → Clarity

  • Any organization running — or rolling out — ServiceNow SPM. Simple, Predictable pricing, no hidden costs.
  • Buyers: PMO / Transformation leaders - SPM platform owners - executivesponsors.
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PLATFORM
ServiceNow
LINES OF BUSINESS
SPM
INSTALL
ServiceNow Store
Naitiv on ServiceNow Store
Strategic Insight Hub
THE NAITIV PATH
2
Guided demo
A focused walkthrough of the capabilities that matter most to you.
3
Scoped rollout
A right-sized rollout that drives adoption across every persona.

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